We package every plant we send from our door to yours as carefully as possible to avoid damage during transit. Our standard practice is to ship most plants bare-root, wrapped securely to maintain moisture unless otherwise stated.

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Packaging & Handling

• Plants are cushioned with eco-friendly materials to prevent shifting.

• Bare-root wrapping preserves moisture and reduces overall weight.

• Fragile or large specimens receive extra padding and custom supports.

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Shipping Regions

We ship exclusively within the United States and cannot process orders outside the U.S. at this time.

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Shipping Timing

Orders are scheduled to avoid weekend and holiday delays. Shipments typically depart Monday through Wednesday to ensure prompt delivery and active tracking.

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Shipping Costs

Shipping costs are calculated automatically at checkout based on package weight and destination.

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Order Changes & Cancellations

Orders may be canceled anytime prior to shipment for a full refund. Once your order has shipped, our standard refunds and replacements policy applies.

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Local Pickup

Residents of Minnesota can arrange local pickup in Cannon Falls. Please connect with us before ordering to schedule your pickup time.

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Refunds & Replacements

If a plant does not survive for more than two weeks after arrival or is destroyed in transit, we will issue a refund or send a replacement at no additional charge.

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To request assistance, please email info@wildernessgardens.com with photos and your order number.

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Questions about shipping? Reach out to us at info@wildernessgardens.com. We’re here to help your plants arrive happy and stay healthy.